Shipping Policy
At Huescloth, we’re committed to delivering your product quickly and in perfect condition. Here’s a clear and easy-to-follow breakdown of our shipping policy:
1. Order Processing Time:
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Order Cut-off Time: 03:00 PM.
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We process and ship orders within 1-2 business days (excluding weekends and holidays) after purchase.
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Our team carefully prepares and securely packs each item for shipment.
2. Shipping Options:
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Standard Shipping: Delivered within 5-7 business days at no additional charge.
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Expedited Shipping: For faster delivery, choose expedited shipping, which takes 3-5 business days for a $7.99 USD fee.
3. Order Tracking:
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Once your order is shipped, we’ll send you a confirmation email with tracking details.
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This allows you to monitor your package and get an accurate arrival time.
4. Peak Season Delays:
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During busy periods like holidays and promotions, shipping times may be slightly longer than usual.
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We appreciate your patience, and we’re working hard to get your order to you on time.
5. Shipping Restrictions:
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Some locations may not be eligible for delivery, and we are unable to ship to multiple addresses in a single order.
6. Customer Support:
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Your satisfaction is important to us. If you experience any issues or delays, reach out to our support team at support@huescloth.shop.
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We’ll promptly assist you with any concerns or questions.